COMMON QUESTION

How many Hino service workshop?
Friday, 08 September 2017
- Present, we have 21 service workshops. Besides, we have Customer Support Center 24/24 in Ha Noi and Ho Chi Minh.
- For more details, you can find more service workshop information via our website.
What is period of engine oil, TM oil and Differential oil?
Friday, 08 September 2017
I - For engine oil:
- All 300 series, 500 series and 700 series: Replace oil at first 5000km.
- For 300 series and 500 series using HINO genuine oil:
+ With normal operation condition, vehicles will replace engine oil every 20,000km
+ With hard operation condition, vehicles will replace engine oil every 15,000km or less depend on situation.
- For 700 series using HINO genuine oil:
+ With normal operation condition, vehicles will replace engine oil every 30,000km
+ With hard operation condition, vehicles will replace engine oil every 25,000km or less depend situation.
II. For TM oil and Differential oil:
- For 300 series, trucks will replace oil periodically every 30,000km
- For 500 series and 700 series, vehicles will replace oil at first 5000km. And trucks will replace oil every 30,000km
Why warning sound appear when braking pedal?
Friday, 08 September 2017
- The warning sound is due to brake lining clearance is too large.
- Trucks should be driven to HINO workshop to maintain and check brake lining
Why does water temperature meter abnormally operate (sometime high sometime low) , water is not hot?
Friday, 08 September 2017
- Due to vehicles long time using, connect in points with chasiss positions need cleaning up
- Driver can clean trucks at DLR

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